Positive Appointments was launched with the following core goals:
Improve Patient Care
Increase quality of care! Positive Appointments allows patients to be more engaged in their care. Patients who are more engaged follow instructions better and achieve better results!
Increase Patient Satisfaction
Enhance your patient's experience! Patients receive multiple reminders prior to their procedure. This allows them to feel more cared for throughout their entire experience!
Decrease No-Show Rates
Avoid last minute cancellations! Positive Appointments sends patients multiple reminders ahead of their appointment as well as detailed videos and instructions to ensure patients are ready for their procedures and surgeries
Positive Appointments is the first website specifically designed to help patients get ready for their procedures. By sending patients reminders ahead of their upcoming procedures, patients feel their physicians care and empathize with them more often. This allows for lower rates of confusion and fewer phone calls to the office. Positive Appointments’ unique delivery system allows patients to receive reminders and answers to their questions directly, both before and after their procedures.
What Positive Appointments Does:
Send multiple text messages directly to patients before and after their procedures. These messages are entirely customizable and can include:
- Pre-Procedure Instructions
- Links to Procedure Videos and Patient Education
- Directions to Offices and Facilities
- Post-Procedure Surveys
